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Returns

RETURNS

Returns:

We want you to be completely satisfied with your order. We offer free returns for all U.S. orders. 

Both full priced and sales items are returnable.  In order to receive a refund, the merchandise must be returned within 7 business days of delivery in the exact condition and packaging it was shipped in.  Your item must be unused and in the same condition that you received it.  Please contact us at [email protected] to request a USPS return label and explain why you would like to return your product.

Please allow up to 7 business days from the date we receive your package to inspect the product and process your return.  Any item that is not satisfactory and is not in its original condition, is damaged or has missing parts for reasons not due to our error will not qualify for a refund.

Once your return has been processed, you will receive a confirmation e-mail including the total amount refunded along with our USPS return label. Tape the label on the original box it came in.

Please allow your financial institution up to 10 business days to post the refund back to your original form of payment. 

International Return:

Free return labels are not provided for orders shipped outside of the United States.  Please note we do not provide refunds for any duties, taxes, or shipping costs. If you wish to make an international return, please send your order with your return from via a reliable shipping company to the following address:  desi Lyla, 480 Hibiscus St. Suite 114, West Palm Beach, FL 33401, United States

Exchanges

We currently do not offer exchanges at this time.  If you need a different product, size or color, please place a new order on the website to ensure it does not go out of stock.  We will refund you for your original order once your item is returned.

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